Terms and conditions

Presenting a photo ID and this Order Confirmation printed at the dolphinarium is MANDATORY.

Payment policy

We accept credit card payments online via our secure connection which is certified for the clearance and processing of online credit card charges. Charges to credit cards will be made immediately at the time of purchase. Credit card is charged for the total cost listed when buying.


Cancellation policy: All cancellations are subject to 8% charge of the total amount as a handling fee.”No-shows” and/or Last Minute Cancellations will be charged in Full Amount. Partial refunds: The partial return can be allocated for the purchase of photos, souvenirs or electronic certificates by the amount. If the amount exceeds 50 USD we can do the partial refund with charge to customer of 30 USD by international transfer.

To make changes and cancellations:

Safe Payment

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